Shipping policy

Last Updated: August 29, 2026

Welcome to Lucky Charm. We are committed to providing a smooth and reliable shipping experience for our customers around the world.

Free Worldwide Shipping

We are pleased to offer FREE SHIPPING on all eligible orders worldwide.

There is no minimum purchase requirement unless otherwise stated during a special promotion.

Processing Time

After your order is successfully placed, please allow 1–3 business days for order processing and preparation.

Orders are generally processed Monday through Friday, excluding weekends and public holidays.

Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is:

7–14 business days

Delivery times may vary depending on your location, local customs procedures, weather conditions, carrier delays, and other circumstances beyond our control.

Please note that the estimated delivery timeframe is not guaranteed.

Order Tracking

Once your order has been shipped, tracking information may be provided by email when available.

Please allow some time for tracking information to become active after your order has been dispatched.

International Shipping

Lucky Charm proudly ships to customers in many countries around the world.

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Address

Please ensure that all shipping information is accurate before completing your order.

Lucky Charm cannot be held responsible for delays or delivery issues caused by incorrect, incomplete, or invalid shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you if the order has not yet been processed or shipped.

Delayed or Lost Packages

Although we work with reliable shipping partners, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number. We will investigate the issue and do our best to assist you.

Contact Us

If you have any questions about our Shipping Policy or your order, please contact us through our website's customer support channels.

Thank you for shopping with Lucky Charm. We appreciate your trust and are committed to delivering a great shopping experience to customers around the world.